Prepare quotations faster
Structure incoming requests and identify missing details. Compare available carrier and agent rates, then prepare quotation drafts for your team’s approval.
Logistics & Customs
Less manual work.
More capacity to grow.
From quotations and document checks to shipment updates and cost reviews, Feza helps your team reduce repetitive work and focus on customers and the tasks that need their expertise.
Connected to your systems. Built around your processes. Guided by your team.
More business.
Without more administration.
Rates arrive in emails and spreadsheets. Documents need repeated checks. Customer updates mean chasing shipment information across teams.
Feza connects the information and tasks around your operation, so your team spends less time searching, copying and following up.
Six practical ways
to support your daily operations.
Make handovers more reliable
Bring approved quotations, customer instructions and agreed commitments into one structured handover. Give operations the context to move forward with fewer repeated questions.
Prepare documents for review
Extract and organize shipment information. Check agreed requirements, flag gaps and inconsistencies, and prepare clarification requests for specialist review.
Keep customers informed
Bring together available shipment milestones. Highlight changes and issues, prepare customer updates and route exceptions to the right people.
Check invoices and costs
Compare vendor invoices with available rates and job records. Surface discrepancies and prepare reconciliation work for your finance team to review.
Make company knowledge useful
Find approved procedures, customer instructions and operational knowledge when you need them. Reduce reliance on individual memory and work more consistently.
Your team makes the call. Pricing, commercial commitments, customs documents and financial decisions remain subject to review and approval by your authorized team.
Built around the work you handle.
Freight forwarders
Connect quotations, operational handovers, shipment documents, milestone updates and cost checks. Give your team more capacity with less administrative work.
Customs brokers
Organize documents, identify information gaps and coordinate follow-ups. Give specialists better-prepared files for review.
Logistics service providers
Bring structure to customer requests, documentation, partner coordination and financial follow-through. Deliver more consistent service across accounts.
Control and security
Automate the work.
Keep control.
Work with your existing systems
Connect the information each workflow needs. Your transport management system (TMS) remains the main source of job and transaction records.
Keep people at approval points
Set review and approval steps for pricing, commitments, regulated documents, sensitive messages and financial decisions.
Manage access and quality
Define who can access information, what AI can do and when review is needed. Track quality, corrections, adoption and cost.
Maintain control over your data
Feza is designed to keep persistent workspace data in the European Union. Processing locations, retention and external model access follow your organisation’s policy and are recorded. Feza supports your GDPR processes with data minimisation, role-based access, human approval and auditable records; lawful processing and compliance decisions remain your organisation’s responsibility.
Start with one workflow.
Expand with evidence.
Choose a starting point
Identify a time-consuming task with measurable value, such as quotation preparation or document review.
Define success
Establish a baseline for time spent, manual steps, clarification loops and corrections.
Configure, test and train
Build around your information and approval rules. Test on historical cases and prepare your team to work with human review.
Measure and expand
Review results, improve quality and extend the same approach to additional workflows.
FAQ
No. Your transport, customs and finance platforms remain the systems of record. Feza supports quotation, document, follow-up and control work around them.
Start with one measurable process, such as quotation preparation, shipment-document review, status updates or invoice and cost checks.
No. Regulated documents, pricing, commitments, sensitive messages and financial decisions remain subject to review and approval by authorised people.
Access is limited by customer, file, team and role. Each workflow reaches only the sources it needs, and actions and approvals are recorded.
No. Feza supports your GDPR programme with data minimisation, role-based access, human approval and auditable records. Your organisation remains responsible for lawful processing and compliance decisions.